What does shipping cost and how long will it take for a package to arrive?
Shipping costs depends on the order size and destination. The shipping method is automatically chosen based on the destination.
UK Shipping
Do I have to pay extra customs fees or duties when ordering to the UK?
Good news, all orders to the UK already include customs fees, taxes, and duties. That means you don’t have to worry about any surprise charges when your parcel arrives. The only amount you’ll ever pay is the price of your order at checkout.
We take care of everything so your delivery is smooth, simple, and hassle-free.
EU Shipping
What shipping options do you offer within the EU?
We provide two delivery options for our EU customers:
-
Saver Delivery (via National Post): A budget-friendly option for those who don’t mind a little extra delivery time.
-
Standard Delivery (via UPS or DHL): A faster, tracked service with reliable couriers, depending on your country.
Shipping prices vary by destination and will be shown clearly during the checkout process.
Can I return a product?
Yes you can. If you are not happy with the product you can return it within 14 days after receiving the good(s).
Products must be returned in unworn, unwashed and undamaged condition in the original packaging. Please send us an email when you are ready to return your order (info@casualclothing.eu)
When a product shows factory defects or if we shipped the wrong color/size, we will pay for the shipping costs in the form of a refund. In all other cases you will have to pay for the shipping costs of the returned good(s).
Which payment methods do you accept?
We accept most major debit and credit cards, as well as Shopify Payments for a fast and easy checkout experience. Depending on your country, additional local payment methods may also be available – you can view all options during the checkout steps.
All transactions are 100% secure and protected with the latest SSL certification.